LocalScout

Privacy Policy

Last Updated: January 2025

1. Introduction

LocalScout LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account or create a profile
  • Subscribe to our services
  • Contact us through our contact forms or support channels
  • Participate in surveys, promotions, or other interactive features
  • Connect your Google Business Profile accounts

This information may include your name, email address, phone number, billing information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access or use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Log data (access times, error logs, referring URLs)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you administrative information, updates, and marketing communications
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

4. Third-Party Services and Analytics

4.1 Google Analytics

We use Google Analytics via Google Tag Manager (GTM-ID: GTM-TV78PZZQ) to collect and analyze information about how visitors use our Service. Google Analytics uses cookies and similar technologies to track and report website traffic. This information helps us understand user behavior and improve our Service.

Google's ability to use and share information collected by Google Analytics about your visits to our Service is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our Service. Microsoft Clarity collects information about your interactions with our website, including mouse movements, clicks, scrolling, and other user behavior data. This helps us improve the user experience and identify areas for enhancement.

Microsoft Clarity's data collection and use is governed by the Microsoft Privacy Statement. You can learn more about Microsoft Clarity and opt out if desired through Microsoft's privacy controls.

4.3 Other Third-Party Services

We may use other third-party services for payment processing, customer support, email delivery, and other business functions. These services may have access to your information as necessary to perform their functions but are prohibited from using it for other purposes.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer (merger, acquisition, etc.)
  • With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: